Privacy Policy

Contact: soporte@natupass.com. Last updated: 2026-11-03.

What we store

• Your study progress and settings are saved only in your browser on your device (local storage). We do not receive them.
• Purchases: payments are processed by PayPal. We receive the payment confirmation, your name (if you give it), email, amount and transaction ID to deliver your activation code and give support.
• Activation: our server records the code, the date of first use and an anonymous device identifier to limit each code to 2 devices.
• Messages you send us (for example via WhatsApp) are used only to answer you.

Cookies

This site does not use advertising cookies. The payment buttons load PayPal scripts, which may set their own cookies under PayPal's policy. If we add analytics, we will update this page and ask for consent where required.

Sharing

We do not sell your data. We share it only with the payment processor (PayPal) and hosting/email providers needed to run the service.

Controller

Yurian Felipe Barter Suarez, sole trader, Pablo Picasso 1-24 y Don Bosco, Cuenca, Ecuador (RUC 1752039196001). Contact for any data matter: soporte@natupass.com.

Legal basis and purpose

• Performance of a contract (purchase): using your email and payment details to deliver the access code and give support.
• Legal obligation: keeping accounting records of the purchase.
• Legitimate interest: limiting each code to 2 devices and preventing fraud.

Retention

Purchase data is kept as long as accounting and tax rules require. Activation data is kept while the code is valid and a reasonable time afterwards to solve issues. If you ask for deletion, we delete whatever we are not obliged to keep.

Processors and transfers

We share data only with PayPal (payments) and Hostinger (hosting and email). These providers may process data outside your country, including the European Union, the United Kingdom and the United States; the owner is in Ecuador. We use no tracking, analytics or advertising cookies.

Your rights

You can ask us for access, rectification, erasure, restriction or objection, and portability of your data, at soporte@natupass.com; we answer within 30 days. We process your data under Costa Rican Law No. 8968 on personal data protection. You may exercise your rights of access, rectification and erasure by writing to us. Ecuador's Personal Data Protection Law (LOPDP) also applies to the owner. If you think we have not handled your data properly, you may complain to the data protection authority of your country.

Children

The service is intended for adults preparing for a citizenship procedure.